General FAQs
Below are some questions and answers that might help you better understand our business. If the information provided doesn't completely answer your question please use the "Please contact us if you need additional help " link under each answer. Complete the Request Additional Information form and submit it. A New England Marketing Research Customer Service person will respond to your request with in 24 hours.
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How long does a group or interview last? How often can I participate? How often can I participate in a survey? How will you notify me of a study in which I am selected to participate? I've received an invitation to a focus group session. Why? I would like to be considered for a focus group. How do I do that? What if my email, phone number, or address has changed? What is a focus group? What is the purpose of qualitative research? What's the catch? Who sponsors these projects? Will I be audio or video taped? Why? Will people be watching me? Why? Will they be trying to sell us anything?
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